What Information We Hold and Why
When you create an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each deposit or withdrawal generates a transaction record tied to your account wallet. We keep this to process
-
1
payments accurately and to meet the verification requirements that apply in eligible regions. We also collect device and session data — browser type, IP address, and pages visited — to keep the platform running correctly and to detect unusual activity. We do not sell your personal
-
2
data to third parties. Payment credentials for bKash, Nagad, and Rocket are handled through the respective wallet providers; we store only the reference data needed to match a transaction to your account. If you contact support, the conversation is logged and linked to your account for
-
3
follow-up. Retention periods vary by data type: transaction records are held for as long as required under applicable rules, while session logs are cleared on a shorter cycle. Your use of this platform is subject to local law and the eligibility conditions set out in our
-
4
terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.